Malobisa Shuttle Services

Privacy Policy

Last updated: October 2026

At Malobisa Shuttles Services (accessible via www.malobisashuttles.co.za), one of our main priorities is the privacy of our visitors and leads. This Privacy Policy document outlines the types of information collected and recorded by our Meta (Facebook/Instagram) Lead Ads and website, and how we use it.

If you have additional questions or require more information about our Privacy Policy, contact us at info@malobisashuttles.co.za.

01 Information We Collect

When you interact with our Meta Ads or fill out a lead form, we may collect personal information that you choose to provide, including:

  • Name and surname
  • Contact information, such as phone number and email address
  • Travel arrangements, such as pickup and drop-off locations, dates, and times
  • Specific shuttle preferences or service requirements

02 How We Use Your Information

We use the information we collect in various ways, strictly to serve you better, including to:

  • Provide, operate, and maintain our transport and shuttle services.
  • Process your booking requests and generate accurate pricing quotes.
  • Communicate with you directly via phone, WhatsApp, or email to confirm itineraries or provide customer support.
  • Send you operational updates related to your scheduled trips.

03 Data Protection and Sharing

Your privacy is safe with us. Malobisa Shuttles Services does not sell, trade, rent, or lease your personally identifiable information to third parties. We only share information with third-party providers when absolutely necessary to complete a service you requested, such as processing payments, and only with partners who maintain strict confidentiality standards.

04 Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal and business obligations.

05 Your Rights

Depending on your location, including rights under POPIA in South Africa, you have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request that we delete your information from our active communication databases.

06 Consent

By submitting your details via our Meta Lead Forms or website, you hereby consent to our Privacy Policy and agree to its terms.